Rodents, bugs, squirrels and birds are all important creatures in our ecosystem but can be a real problem when they get into the house! Pests, like bed bugs, mice and carpenter ants, can cause health issues and damage to your house or business. Pest control is sometimes necessary to maintain good health and protect property. 

Pest control call answering services

You’re busy helping home and business owners with their pest problems, and sometimes answering incoming calls can be challenging. The CommAlert Group offers full-service call centre solutions that will help simplify your pest control business. We can take care of managing inbound calls, message delivery, appointment scheduling and technician dispatch. CommAlert will deliver your messages however you choose: via email, text, fax, phone call or input it directly into your own internal system. Our call centre services also include scheduling estimates, providing quotes, managing technician service appointments and after-hours call answering.  

Having access to a representative of your pest control company 24/7 is important to customers. If they have an out-of-control pest issues, they’ll feel at ease knowing that a live person is helping them and scheduling an appointment with an experienced technician. 

Providing exceptional customer service.

You can focus on serving your customers and growing your business, we’ll handle the calls! We understand the pest control industry and can prioritize calls accordingly. Using a custom script and other provided resources, we will have access to all the information we need to assist your callers. They will never know they are speaking to a call centre agent. Consider us like a virtual assistant – an extension of your own team. 

Simplify and grow your business with pest control call answering services. Contact us for a free quote.