Your law office can get busy. To run your practice, you need significant resources. Outsourcing your inbound call management and message dispatching can help you save money and valuable time. The CommAlert Group offers an extensive range of call centre solutions, tailored specifically for law offices and attorneys. 

Lawyer call answering services

What can CommAlert’s call centre services do for your law office? We can answer calls, take and dispatch messages, schedule appointments, respond to emails, provide daytime overflow support and after-hours call answering services. 

Our call centre is operational 24 hours a day, 365 days a year. We are like a virtual receptionist, always ready and able to take your client calls, so your law practice can focus on productivity and helping your clients with their legal matters. We will work with you to develop a script and additional resources. Our trained call centre agents will use this customized script and materials to assist callers and direct them according to your instructions. 

When we take a message, we can dispatch those messages through a range of communication tools. Email, text message, fax, through a live agent or even entered right into your internal appointment management system. In addition to call answering and message dispatching, we can offer full email support, responding to email inquiries 24/7. 

We’ll get the phone, you help your clients.

Hiring law office call answering services will allow your lawyers and support staff to better serve your clients. Instead of focusing on managing inbound calls, relaying messages and scheduling appointments, your support staff can be more productive by assisting with your business activities. It will free up more time for your lawyers too, so they can focus on clients. 

The CommAlert Group provides a high-quality call answering service. We will never miss a call, and each call will be treated in a professional and courteous manner.  If you’re looking for a way to increase productivity and efficiency, law office call answering services might be the answer. 

Contact us for a free quote!