Emergency & Crisis Communications
Emergency preparedness is vitally important to public safety, employee safety, and the public perception of your business. The CommAlert Group will work with you to prepare and implement an emergency communication strategy that best meets your organization’s needs.
We can show you the disaster emergency communication services that will work best in your customized plan. Services include but are not limited to, emergency answering, an emergency alert and mass notification system, and dispatching our crisis communications and emergency communications team to the site. Book a consultation to begin creating a complete emergency response plan.
If you have questions about our emergency communications services, packages and pricing, give us a call!
Lone Worker Monitoring & Journey Management
Workplace safety is a top priority, especially when employees are working alone in remote or potentially risky work environments. The CommAlert Group offers a lone worker safety monitoring solution, using the latest and best tools to help ensure your employees are safe when working alone. In addition to work-alone monitoring, our safety and tracking services include journey management, full roster management and asset tracking.
For more information on these services and our processes, click on the services pages or call us for a consultation.
Emergency Centre
Our Emergency Communications Centre is deployed after a state of emergency has been lifted. We are ready to spring into action, initiating services within your communications plan including emergency answering, emergency text alerts and, if required, dispatching our on-site emergency crisis communications response team to a defined geographic area.
Emergency Answering
We offer round-the-clock emergency management answering 7 days a week, 365 days a year. We take the calls and start contacting the right personnel to deploy your emergency response plan, so everyone you’ve indicated is getting the information they need.
Emergency Alerts
Does your company or community have an emergency alert system in place? The CommAlert Group can offer a customized mass notification system to alert your stakeholders, residents, employees or anyone else on your database of an emergency or disaster.
Emergency Response Team
After first-responders have stabilized the situation and the state of emergency is lifted, The CommAlert Group will go to the site of the disaster or emergency and assist as a call centre triage. We provide the community with updates on the situation and are there to answer questions from the community.
Lone Worker Safety
For employees that work alone, like nurses, home care professionals, oilfield personnel and utility workers, our lone worker monitoring system ensures they are safe and having a work-alone process in place is required by the occupational health and safety act. If they do not check in after receiving reminder notifications, we start the process of making calls to the necessary people and initiate any action required to ensure their safety.
Roster Management
This service manages a database of your employees, checking for attendance and absences and providing reports as required. This service typically comes with our lone worker monitoring package.
Journey & Fatigue Management
When your employees must travel for work, it’s important that someone knows that they’ve arrived at their destination safely, especially if it’s a remote location. We offer flexible journey management plans that are compliant with legislation.
Asset Tracking
We can monitor assets you are transporting, including the transport vehicle itself, so you can ensure your physical assets arrive at their destination, or are stored as intended. We can make recommendations for technology and ensure the journey is monitored and reported.
