icon-vimeoicon-twittericon/linkedinicon-instagramicon/fb

A managed, all-in-one crisis communications centre

During a crisis, fast response to phone and email inquiries can help keep your employees or community members safe and informed. The CommAlert Group runs a professional call centre that operates 24 hours a day, 7 days a week, 365 days a year. 

We provide 24/7 crisis communications call answering services. We can provide this service through our call centre or work virtually with your staff or volunteers if you want your crisis communications triage on-site. We provide comprehensive lone worker monitoring services, as well as emergency alerts through mass notification systems. 

If you’re worried about providing fast and accurate information to your stakeholders, employees, and community members – or are worried about your community’s safety because calls are missed – our 24/7 call centre services can help.

Designed with your community’s safety in mind

We believe that crisis communications work best when they are tailored to meet the needs of the specific community. That is why we work alongside community leaders to ensure their inbound and outbound emergency communications are aligned with the culture and needs of that community. Whether it’s training volunteers to operate a 24/7 crisis update line, or providing specific inbound outbound services through our call centre, your community’s safety is always our first priority.

CommAlert Emergency Response Room

Virtual Triage Suite

The CommAlert Group can manage your crisis communications triage from our call centre, 24 hours a day.

Read More
Emergency rescue on phone at site

Lone Worker Suite

Comprehensive lone worker monitoring will ensure your employees who work alone are safe.

Read More
Group of teens on their phones

Emergency Alerting Suite

Our 24-hour live dispatchers can send emergency alerts according to your emergency communications response plan.

Read More
CommAlert Emergency Response Room

Inbound & Outbound Safety Suite

Our highly trained dispatchers are ready to take calls 24/7, and dispatch messages and alerts.

Read More
Employee in office on computer communicating with virtual assistant

Complete Care

Receive comprehensive crisis communications services, in one effective package.

Read More
Complete Care for First Nations Communities

Complete Care for First Nations Communities

Receive comprehensive crisis communication services, tailored to meet the needs of your First Nations community.

Read More