A managed, all-in-one crisis communications centre

During a crisis, fast response to phone and email inquiries can help keep your employees or community members safe and informed. The CommAlert Group runs a professional call centre that operates 24 hours a day, 7 days a week, 365 days a year.

We provide 24/7 crisis communications call answering services. We can provide this service through our call centre or work virtually with your staff or volunteers if you want your crisis communications triage on-site. We provide comprehensive lone worker monitoring services, as well as emergency alerts through mass notification systems.

If you’re worried about providing fast and accurate information to your stakeholders, employees, and community members – or are worried about your community’s safety because calls are missed – our 24/7 call centre services can help.

Designed with your community’s safety in mind

We believe that crisis communications work best when they are tailored to meet the needs of the specific community. That is why we work alongside community leaders to ensure their inbound and outbound emergency communications are aligned with the culture and needs of that community. Whether it’s training volunteers to operate a 24/7 crisis update line, or providing specific inbound outbound services through our call centre, your community’s safety is always our first priority.