Crisis Communications Management as a Service (CCMaaS)

Emergency Alert Management as a Service (EAMaaS)

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What are inbound and outbound communications as a service?

If mass notifications go out, that means inbound calls will come in as a response. If you don’t have the capacity to professionally and effectively respond to those calls during big emergency events, we can help.

The CommAlert Group’s 24/7 call centre is available to manage incoming urgent calls around the clock, every day of the year. Our highly-trained, live 24/7 emergency operators will take inbound calls and respond according to your emergency communications plan. When a call comes in, you can be sure that we will dispatch information and assistance if needed, with speed and precision. That can mean alerting your personnel, community members, government agencies, and stakeholders according to your predetermined emergency plan.