If you have employees who work alone for all or portions of their shifts, you are legally required to provide them with lone worker monitoring. While legislation varies depending on the jurisdiction, most Canadian provinces and territories require it, and compliance is regularly audited.
Moreover, employers are responsible for providing a safe work environment under the Duty of Care. In some cases, that would include work alone monitoring. Here’s how our work alone service can boost productivity:
Outsourcing lone worker monitoring
If you lack the infrastructure or human resources to conduct regular check-ins and monitor your lone workers, outsourcing this task is a smart and cost-effective solution. Instead of tying up a team member as a lone worker monitor, our experienced live agents will monitor your workers 24 hours a day. Plus, the CommAlert Portal allows for automatic check-in reminders, GPS positioning, panic buttons, emergency alerts and more.
We will be there if your lone worker needs to connect with someone. If an issue occurs and check-in is missed, our agents will initiate your call-out procedure to ensure your worker is safe. When you work with CommAlert, our 24-hour emergency call centre takes care of everything. You can rest easy knowing your lone worker policy is in place and a live human monitor is looking out for your workers.
Technology to streamline the process
While some employees might prefer a phone call to check in, most will appreciate the convenience of checking in via their device or smartphone app. They’ll receive the reminder and can check in by pressing a button. This simple process is less time-consuming and reduces human error. If they miss it, their monitor will follow up with them.
The CommAlert Portal also makes communication throughout the day easy, accurate and quick. It can also communicate through any type of device using any protocol. So you won’t have to update all of your technology to operate it. Through the app, workers can notify their monitor if they are injured or in danger. The technology also allows for real-time tracking and satellite and GPS connections. These tools allow monitors to quickly find them and send help if needed. Or, if a worker’s plan changes during their shift, they can quickly and easily alert their monitor of those changes.
When check-ins are easy, and communication is streamlined, workers can remain focused on their work. This will improve productivity and safety, as they’ll be less distracted from potential risks. Our technology ensures your workers are connected and protected while working alone.
Partner with CommAlert
CommAlert specializes in emergency communications, including lone worker safety. We’ll work with you to determine a worker’s risk and prepare a lone worker safety solution that works best for your business and workers. Our work alone programs and leading-edge technology are compliant and will give you and your workers peace of mind while boosting productivity and employee retention.
