5 examples of non-emergency alerts


If you need to contact many people simultaneously, alerts are the best way to do so. They are an effective way of delivering information through a mass notification system. It can streamline your organization’s daily operations, minimize disruptions, and improve client and stakeholder experience.

CommAlert offers a non-emergency mass alert system for governments, municipalities, businesses, and other organizations.

What are non-emergency alerts?

Non-emergency alerts provide helpful and relevant information to the people who need it. We help deliver these alerts via a mass notification system that instantly shares updates, reminders, and additional details to a contact database. It is an easy and effective way to send important messages to your contacts.

With CommAlert’s mass notification system, you can easily send emails, text messages, or pre-recorded phone messages to your contacts. You also choose the best time to send your alerts. Furthermore, you can send unique messages to different segments of your contact list.

Here are some examples of non-emergency alerts that can be helpful: 

1. Municipality reminders

Municipalities can update their residents with ease thanks to the help of a mass notification system. For example, important weekly events such as special item garbage day and recycling day often slip the minds of busy homeowners. However, a mass notification system gently reminds homeowners to take those items to the curb!

Municipalities can also send notifications regarding snow removal, roadworks, special events, and other situations affecting residents.

2. Medical and dental appointment reminders

Busy medical and dental clinics can save time with appointment reminders. Instead of a staff member calling patients to remind them, a text notification can automatically alert patients of an upcoming appointment or schedule change. These alerts minimize the amount no-shows and eliminate the need for complicated rescheduling.

3. Utility service disruptions

No one likes to be left in the dark- sometimes, literally! So if a municipality, apartment complex, or strata knows of upcoming utility service disruptions, they should notify their residents. For example, there may be a planned power outage to make repairs to the electrical system or other mechanical systems. By alerting all residents, you allow people to plan around the inconvenience.

4. Notifications to subscribers

In Canada, you can only send digital messages to contacts who have opted-in and expressed consent. An individual must verbally or digitally agree to receive notifications. Read more about the Canadian Anti-Spam Legislation (CASL). 

Once you have their permission, you can send mass notifications to notify your database of sales events, monthly renewals, and upcoming political campaigns.

5. Event reminders and instructions

Organization is a vital part of running successful events- and a key part of that is notifying ticket holders and attendees of critical information. You can inform ticket holders effectively with a mass notification system. For example, let your event attendees know when they should arrive, where to find parking, what to bring (and what not to), and if there are any delays.

Contact our team for more information about how a mass notification system can help your organization!