Emergency Communications & Call Centre Services

Emergency communication and 24-hour call centre services and social enterprise.

The CommAlert Group is an Indigenous company that provides state-of-the-art emergency communication services, including lone worker management, emergency alerts, crisis communications and a 24-hour emergency call centre. We also offer business call answering to any size or type of business. We’re committed to Corporate Social Responsibility and provide opportunities for acts of economic and cultural reconciliation that strengthen Indigenous-led enterprises and communities.

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Services that fit the needs of your organization and community

For more than 25 years, CommAlert has committed to providing services that protect people, property, businesses, and communities. Our emergency communication and business services include 24-hour call answering, emergency alerts through a mass notification system, lone worker management and software and on-site crisis communications. We also offer software solutions for First Nations organizations and business call answering.

Plus, everything we do contributes to social impact. Dreams Tree Community Investments provides funding and support to Indigenous projects, businesses, entrepreneurs and communities. Learn more about Dreams Tree Community Investments.

Dreams Tree Community Investments

Our Core Services

Emergency Communications
CommAlert is an emergency communications and response specialist that offers services 24 hours a day, 365 days a year. We are passionate and committed to keeping people safe and informed. Our emergency communication services include:
- Emergency call answering
- Lone worker management (Work Alone)
- State-of-the-art emergency alert systems
- On-site or remote crisis communications call centre
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Social Impact

Dreams Tree Community Investments develops and delivers social enterprise through meaningful partnerships with organizations, corporations, funders, leaders and Indigenous-led enterprises throughout Turtle Island.

We lead outrageous acts of economic and cultural reconciliation through experiences, story-telling, knowledge sharing, reclaiming of cultural lands, and investments into Indigenous communities, businesses and projects.
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Why Choose CommAlert?

Industry Experts

CommAlert is an industry-leading emergency communications provider. Our knowledge, expertise, state-of-the-art technology and proven processes allow us to offer the best services for your organization. We care about people and are committed to keeping them safe.

Social Impact

When you work with CommAlert, you create a positive social impact for Indigenous people and communities. A portion of our revenue funds our Dreams Tree Community Investments initiatives, including Indigenous-led enterprises and projects that amplify language, culture and equality.

Reconciliation

Working with an Indigenous company is a clear act of economic reconciliation. In addition, it allows us to expand our reach to support other Indigenous-led enterprises, which is a direct response to several of The Truth and Reconciliation Commission’s Calls to Action.

Providing call centre solutions to any location in the world

Our primary communication and data centres are located in Edmonton and we have cold sites in Calgary and Saskatoon that can be activated at a moments notice. Our backup service is located in Kingston, Ontario. This gives us the ability to provide call centre solutions and complete emergency communications services to any location in the world. We currently serve clients throughout Canada, the U.S. and overseas. We look forward to serving you too and to becoming a part of your communications and emergency response team.