We’ll schedule the appointments. You serve your customers.

With COVID-19 health and safety measures in place, many businesses are allowing foot traffic by appointment only. Whether you’ve always scheduled appointments, or you’re doing it for the first time, we can help.

Our appointment scheduling service includes appointment scheduling and confirmation messaging, canceling, and appointment reminders. We can do this by:

  • Scheduling appointments into your own web-based software
  • Scheduling appointments into a cloud-based program
  • Scheduling appointments on a spreadsheet and then sending that spreadsheet to you
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Appointment Scheduling Icon Illustration
Employee in office on computer communicating with virtual assistant

Virtual assistant services can fill gaps and improve customer service.

Your business may require more than appointment scheduling services. Our virtual assistant services are a solution if you’re short-staffed or having trouble managing reception and administrative duties. Not only can a virtual assistant schedule appointments, but they can also manage emails, check your messages, dispatch staff on-call, assist with live chat support, enter data, and do other administrative tasks.

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Appointment scheduling and call centre services can help your business through COVID-19.

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Appointment Scheduling

We can manage appointment scheduling, confirmation, and cancelation.

Call Answering

We can manage your inbound calls during peak call times or at any time. Our trained agents can answer questions, dispatch messages and staff, and schedule appointments.

Virtual Assistant

As an extension of your team, a virtual assistant can help with administrative duties remotely and affordably.   

After Hours Call Answering

If your business offers emergency services 24/7, we can be there to take the initial call. We can help the customer, take a message, or dispatch your tech on-call if necessary.

Information Hotline

If you want to provide customers or community members with accurate and timely information, we can set up and manage a 24-hour information line.

Start your appointment scheduling plan.

Organizations across the country have trusted us for over 25 years.

CommAlert is a trusted service provider

CommAlert assists businesses and communities by delivering emergency response, safety and tracking, and call centre services.

The CommAlert Group helps businesses and communities with professional appointment scheduling, call answering, and emergency communication services.

We have worked with organizations in the following sectors:

  • Healthcare including home care, hospice care, therapy clinics, and dental offices
  • HVAC, plumbing, electrical, and other trade services
  • Oilfield and mining
  • Construction
  • Local governments and organizations
  • Utilities
  • Non-profit and charities
  • Indigenous businesses and community groups
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